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Privacy Policy

itsmycolour is committed to protecting the privacy of our site visitors and customers and only collects personal information from you when you request a service or shop online with us. This is to ensure that your experience is as easy and enjoyable as possible and for us to deal with any of your requests in an efficient way. We only request the data we require to ensure that we can process your order or request, be able to inform you of any delays or problems and occasionally to send you special offers and promotions.

The information we may collect is:

  • Your name
  • Email address
  • Delivery address
  • Telephone/mobile number
  • Your Consultant (if known)

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Please note your debit/credit card details are collected via World Pay and PayPal  and not through itsmycolour , irrespective of whether you have  an account with them or not.

Communication and Marketing

If you have made a purchase through our website shop we may occasionally update you with our latest products, news, special offers and events via email, post or telephone.

You will have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive any marketing communication, then you can unsubscribe from the newsletter or email us at info@itsmycolour.com

Data Protection

Itsmycolour is a registered data user under the Data Protection Act. We will never pass your details on to a third party for marketing purposes. We will however share your details with your local itsmycolour consultant for them to contact you to answer any queries.

If you have questions about your personal data or our privacy policy, please contact us at info@itsmycolour.com

To see all the information we have about you, and to correct any inaccuracies, please write to:


The Data Protection Officer
its my colour ltd

PO Box 710
Rickmansworth
Hertfordshire
WD3 0GX

0345 045 0196 or 01923 441511
info@itsmycolour.com

A small fee will be payable to cover the admin and postage costs.

If you believe that any of the information we are holding about you is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect

Cookies

A cookie is an information file sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits.  This will allow the site to remember your preferences such as name, order history etc. Cookies help to make the website experience faster and easier.

Your usage of www.itsmycolour.com  implies consent to the setting of cookies. However, you can block or remove cookies at any time.  Please be aware that you will lose some features and functionality if cookies are disabled and unlikey to be able to make a purchase.

For further information about managing and disabling cookies on your computer then visit  www.allaboutcookies.org/ which has comprehensive information on a wide variety of internet browser software.

When you visit our site, the below are the types of cookies we use. These can be divided into 4 types each of which is outlined below.

Necessary Cookies

These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items, browsing our products, ordering and paying for items etc.

Performance Cookies

This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Functionality Cookies

These remember choices you make such as search parameters for size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant.

Targeting Cookies

We also use cookies to track visitor’s interest in our products in order to make advertising relevant to you and your interests. Browsing behaviour is also used to create personal product recommendations on our website, our marketing emails and in our printed materials.

List of Cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

__utma

Unique User ID generated by Google Analytics

__utmb

Unique Session ID generated by Google Analytics

__utmz

Referrer Information as to how the page was reached